Terms and Conditions
The following terms and conditions are for
Top Balloon particularly
hire services & event decoration.
any of the details on the completed customer order form or invoices are
incorrect, insufficient or changed before the event please inform us as soon as
possible to allow us to change our records accordingly.
by the customer with less than 28 days notice will require full payment.
Cancellation outside of this period by the customer will not require additional
payment but all deposits from the time of booking are non-refundable.
20% or £30 deposit (whichever is the greatest) is required to secure a
booking. Bookings will not be guaranteed until a deposit has been received.
payment is due no later than 14 days prior to events. Failure to make payment
on time will result in the booking being cancelled and full payment remaining
items must be returned to Top Balloon after your event. Items not returned or
lost will result in the customer being invoiced at full replacement value.
laundering of chair covers is included in our prices including stains resulting
from accidental spillage of food and drink. However any damage perceived
to have been caused purposefully or resulting from guests standing on chair
covers or treating them without due care resulting in rips, footprints on
seats, burns and drawing marks may result in us having to issue an additional
laundering, repair or replacement charge.
cost for chair covers is £15 and sashes £2.50.
of your deposit and / or signature on your order or confirmation by email is
deemed as you having read, accepted and understood these terms and conditions.